Send your questions and feedback to the most relevant contact to help us get you the best response.

In this section

For enquiries relating to or the Department of Conservation, email or phone the most relevant contact as listed.

Regional enquiries

Contact your local DOC office who can best help you with regional enquiries.

Visitor and information centres can give you advice on the places you are visiting.

Gecko on DOC hat.
Green gecko

Bookings and permits

Booking enquiries:

Concessions and other permits contacts:

Working and volunteering

Job enquiries:

Volunteering enquiries:

Damage and conservation emergencies

Report conservation emergencies to the DOC emergency hotline 0800 DOC HOT (0800 362 468).

Conservation emergencies include:

  • conservation-related law enforcement (eg, illegal white-baiting, vandalism of huts and tracks, removal of plants from reserves, killing or catching of native wildlife, fishing in marine reserves, disturbing marine mammals)
  • sick or injured wildlife
  • marine mammal stranding (whales and dolphins only)
  • safety watch (damaged and/or unsafe visitor facilities)

Call 111 for all fire and search and rescue emergencies.

Official Information Act requests

Make a request for official information held by the Department of Conservation, by writing to:

Official Information Act request
Ministerial Services Unit
Department of Conservation
PO Box 10420
The Terrace
Wellington 6143


Information for school projects 

We can't respond to student requests for information for school projects. Check out the frequently asked questions (FAQs), contact your local DOC office, or email


General enquiries

Make a general enquiry online or contact National Office:

Whare Kaupapa Atawhai / Conservation House
PO Box 10420
Wellington 6143

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