Send your questions and feedback to the most relevant contact to help us get you the best response.

In this section

For enquiries relating to or the Department of Conservation, email or phone the most relevant contact as listed.

Local offices

Find a DOC office in your area.

Visitor and information centres can give you advice on the places you are visiting.

Gecko on DOC hat.
Green gecko

Bookings and permits

Booking enquiries:

Concessions and other permits contacts:

Working and volunteering

Job enquiries:

Volunteering enquiries:

Damage and conservation emergencies

Report conservation emergencies to the DOC emergency hotline 0800 DOC HOT (0800 362 468).

Conservation emergencies include:

  • conservation-related law enforcement (eg, illegal white-baiting, vandalism of huts and tracks, removal of plants from reserves, killing or catching of native wildlife, fishing in marine reserves, disturbing marine mammals)
  • sick or injured wildlife
  • marine mammal stranding (whales and dolphins only)
  • safety watch (damaged and/or unsafe visitor facilities)

Call 111 for all fire and search and rescue emergencies.

Official Information Act requests

Make a request for official information held by the Department of Conservation, by writing to:

Official Information Act request
Ministerial Services Unit
Department of Conservation
PO Box 10420
The Terrace
Wellington 6143


Information for school projects 

We can't respond to student requests for information for school projects. Check out the frequently asked questions (FAQs), contact your local DOC office, or email

Website feedback

Give website feedback online or email

Visitor feedback

Give feedback about your visit to DOC campsites, huts,tracks, picnic areas, walks and parks

General enquiries

Make a general enquiry online or contact National Office:

Whare Kaupapa Atawhai / Conservation House
Phone:   +64 4 471 0726
Fax:   +64 4 381 3057
Address:   18 - 32 Manners Street
Wellington 6011
Postal Address:   PO Box 10420
Wellington 6143
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